PLEASE READ: Please inspect your order immediately upon receipt. If you believe you have received DEFECTIVE merchandise you must contact us, via email, within 3 days of receipt. NO EXCEPTIONS. If you were sent incorrect items or are missing items from your order please contact us at firstname.lastname@example.org within 3 days of receipt. Thank you for your cooperation and understanding with this policy.
Exchanges/Returns: We are happy to exchange any item for you if you are unsatisfied. Please note, unworn/unaltered merchandise may be returned within 14 days of the date of purchase for an exchange or store credit only. You are responsible for the shipping and handling of the returned item. Original and return shipping fees are non-refundable.
In order to make a return, please refer to our Return Policy above to ensure that your return meets the criteria stated. Please include a copy of your electronic receipt in the box with the items you are returning. Send your package back to us via the most economical shipping method of your choice. Please note your tracking number from your label. Once your package is received please allow 10 business days for return processing. When your return is processed you will be emailed a notification once your return is received.
You May NOT Return: Any SALE/CLEARANCE items and/or gift certificates. All sales on SALE/CLEARANCE items are FINAL. All merchandise must be returned unworn, unwashed, and with original tags attached. Shoes must be returned in their original shoe box without damage to the shoes & box.
SHIPPING: Most always, we ship via USPS and most items will ship to your for a flat rate of 6.00. If buying several items that exceeds a weight of 1.5, we may contact you to collect additional shipping fees. We will always attempt to avoid this and strive to ship the most cost-efficient method.
Thank you! We are honored to have your business.